United Kingdom·Buyer: North Yorkshire CouncilCustomer Engagement Platform and Contact Centre as a Service
North Yorkshire Council are seeking the provision and implementation of a Customer Engagement Platform, and integrated Contact Centre as a Service covering a range of functional areas. The Council are also seeking hosting, support, and maintenance. Call-off from CCS Framework Agreement RM6285 Back Office Software 2. Optional extension period: 8 October 2030 - 7 October 2035.
Deadline
04.07.2025
Published
20.10.2025
Awarded
20.10.2025
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