United States·Buyer: Dept. of Social Svcs/Human Resources AdministrationIT Consulting Services for SNAP Project
SNAP Payment Error Rate (CAP) reduction initiative is a top-priority, agency-wide strategic effort aimed at mitigating federal oversight findings and avoiding substantial financial penalties amounting to millions of dollars. In partnership with McKinsey, the agency is leveraging artificial intelligence, Robotic Process Automation and advanced analytics to strengthen eligibility, case processing accuracy, and quality control review. This initiative will modernize error detection, introduce proactive prevention capabilities, and enhance operational decision-making through data-driven insights. The outcome is expected to reduce payment inaccuracies, accelerate case resolution, improve compliance, and increase public trust in program integrity.
Published
30.10.2026
Awarded
30.10.2026
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