United Kingdom·Buyer: Ofgem2026-049 Telephony Solutions for D&S
Ofgem require a supplier to provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numbers. The supplier will also provide service management, maintenance, support, and access to a self-service administration portal to allow it to manage users, call flows, routing, and configuration settings.
Deadline
01.01.2026
Published
11.09.2026
Awarded
11.09.2026
25-294: BATCH 18
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