Ufalme wa Muungano·Mnunuzi: OFCOMUnderstanding customer experience of parcel deliveries
Qualitative research is to deepen Ofcom's understanding of customers' real world experiences of parcel deliveries and interactions with parcel operators, with a particular focus on those with additional or access needs and those who have contacted or complained to an operator.
Mwisho wa muda
20.03.2026
Imechapishwa
22.06.2026
Imetuzwa
22.06.2026
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