Reino Unido·Comprador: Money and Pensions Service

Contact Centre as a Service

Concedido·4 nov 2025·GBP 9,187,844

This contract will ensure the continuation of the contact centre as a service to support MaPS in achieving its strategic objectives, particularly customer engagement. It enables MaPS to centrally manage phone, webchat, email and social media, including product updates, reducing the need to manage various software solutions individually. The core elements of the contract include the ability to procure licences for Genesys and its associated App Foundry Integrations, national and international outbound calls both on mobile and landline, SMS and WhatsApp, SIP service and support.

Prazo

19.06.2025

Publicado

04.11.2025

Concedido

04.11.2025

Pensions Dashboards Programme - Digital Delivery and Test Support

Concedido·Oct 2

GBP 1,040,400

Printer Support and Maintenance

Concedido·Sep 14

GBP 36,000

Cyber Security Audit Test

Concedido·Aug 5

GBP 720,000

IT Advisory Services

Concedido·Jul 3

GBP 42,000

Docusign Agreement (2026 - 2029)

Concedido·Jul 2

GBP 60,000

Pensions Dashboards Cloud Hosting Services

Concedido·Jun 10

GBP 2,000,000

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