The Contracting Authority (NHS Essex Integrated Care Board) has awarded a compliant Call-Off Contract to East of England Ambulance NHS Trust - Commercial Services [CallEEAST] for provision of a PALS & Complaints Contact Centre Service Essex Integrated Care Board (Essex ICB) that will provide PALS and Complaints call handling/contact centre services to facilitate timely effective response and resolution of patient issues. The contract commences 01st April 2026 and expires 30th September 2026. The estimated value of the new contract (£114,066.24) and the cumulative spend to date (£39,152). This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least £30,000 inclusive of VAT in accordance with the Public Contract Regulations 2015, which govern the Framework Agreement his Call-Off Contract is associated with.
Terminas
25.03.2025
Paskelbta
08.09.2026
Sutartis suteikta
08.09.2026
Provision of Safeguarding Supervision on behalf of NHS Essex Integrated Care Board (ICB)
Sutartis suteikta·Oct 26
Provision of legal advice and counsel to NHS Essex Integrated Care Board for the duration of an independent statutory inquiry
Sutartis suteikta·Apr 30
Provision of legal advice and counsel to NHS Essex Integrated Care Board for the duration of an independent statutory inquiry
Sutartis suteikta·Apr 30
Provision of Corporate and IT Voice over Internet Protocol (VoIP) telephony across NHS Essex Integrated Care Board (Essex ICB) including Brentwood Community Hospital (BCH)
Sutartis suteikta·Apr 20
Provision of Corporate and IT Voice over Internet Protocol (VoIP) telephony across NHS Essex Integrated Care Board (Essex ICB) including Brentwood Community Hospital (BCH)
Sutartis suteikta·Apr 20
Provision of Patient Check in Screens for GP Surgeries for NHS Essex Integrated Care Board
Sutartis suteikta·Mar 31
GB-Liverpool: Out of Hours Contact Centre Services
Sutartis suteikta·Oct 21
Warden Call Services
Sutartis suteikta·Oct 13
Passenger Assist Contact Handling
Sutartis suteikta·Aug 10
Out of Hours Service
Sutartis suteikta·Mar 17
Oyster Cards Contact Handling Services
Sutartis suteikta·Feb 27
Oyster Cards Contact Handling Services
Sutartis suteikta·Feb 27
Infrastructure Connection Design Support - Pathology Lab
Sutartis suteikta·Oct 30
Provision of Pre-Paid Cards
Sutartis suteikta·Oct 30
7.5t Isuzu Repower (Electrification) 7.5t Isuzu with NTM Polybody Refurbishment
Sutartis suteikta·Oct 30
Business Travel Services
Sutartis suteikta·Oct 30
Call-Off : GLCCA Project, Programme and Portfolio Management Solution
Sutartis suteikta·Oct 30
QLT354 2026-10-29 (0900) Leiston - Roman Hill Primary School, Lowestoft (8 seats and a PA) - AWARD
Sutartis suteikta·Oct 30
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