PNCC - Parking Management Services

Background Palmerston North City Council (PNCC) currently delivers its parking management services through a range of different providers, systems and technologies. PNCC’s parking services include a combination of digital systems, physical infrastructure, and operational processes, comprising: • Parking enforcement tools; • Parking meters; • Parking sensors; • Mobile parking apps. What do we want PNCC is seeking to transition to a streamlined, modern and future ready parking management solution that improves efficiency, accuracy, and customer experience • A single, integrated solution that brings together all parking services into one cohesive platform; • Future-proofed technology that is scalable, adaptable and able to accommodate evolving needs and innovation; • Improved accuracy in ticketing, reducing disputes and the administrative effort required to resolve them; • Flexible and diverse payment options; • Permit management; • Technical support; • Data management; • System integrations capabilities; • Improved customer experience features, including e-receipt options; and • Importantly a solution that looks to improve and promotes the safety of enforcement officers by way of technology.