SLC has procured a new Contact Centre as a Service - Product. This procurement was a competitive call-off from GCA RM6116 Network Services 3 Lot 4C. Contract has a 36 month initial term, with 2 x 12 month extension options. Pricing is consumption based. Value of this notice is the total contract value including extension options.
Scadenza
31.01.2026
Pubblicazione
07.07.2026
Aggiudicata
07.07.2026
Contract for the provision of media and digital communication platform
Contact Centre Solution System
Customer Contact Centre Solution (CCaaS)
Digital Communications Solution
Design of AI Agents (Chat Bots) for the Integrated Front Door Project
Provision of e-forms and digital communications services
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