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UKRoyaume-Uni·Acheteur: OFCOM

Understanding customer experience of parcel deliveries

Attribué·22 juin 2026·GBP 70,680

Qualitative research is to deepen Ofcom's understanding of customers' real world experiences of parcel deliveries and interactions with parcel operators, with a particular focus on those with additional or access needs and those who have contacted or complained to an operator.

Date limite

20.03.2026

Publié

22.06.2026

Attribué

22.06.2026