Uusi-Seelanti·Ostaja: Tiaki WaiPūnaha Tautoko Pūkenga - Customer Portal
Tiaki Wai previously issued a Request for Proposals (RFP) through the Government Electronic Tenders Service (GETS) for the provision of a Customer Portal solution. That procurement process has since been cancelled following a review of our requirements and intended approach. Before determining whether, and how, to return to market, Tiaki Wai is undertaking further market engagement to better understand the solutions and capability currently available. In particular, we are seeking information on: - Off-the-shelf, or largely off-the-shelf, customer portal solutions that can be implemented with limited bespoke development. - The functionality and capabilities available as part of standard product offerings. - Providers' experience delivering comparable customer portal solutions within the water, utilities, or similar customer service environments. - Experience integrating customer portals with Kraken customer care and billing (CC&B) platforms. - Typical implementation approaches, timeframes, dependencies, and integration requirements. - Indicative commercial and licensing models, including implementation and ongoing costs. - Opportunities to adopt proven functionality and industry practices rather than developing a highly customised solution. This market engagement is exploratory and does not constitute a procurement process or a commitment by Tiaki Wai to purchase any solution or services.
Julkaistu
06.08.2026
Avoinna tarjouksille
06.08.2026
Määräaika
21.08.2026
Accelerated Delivery Programme 2.0
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Suljettu·Sep 17
Porirua WWTP Sludge Volume Reduction (Dryer) - Stage 1B Dryer Facility
Suljettu·Sep 2
Pūnaha Tautoko Pūkenga - Data Migration Services
Suljettu·Jul 23
Eskdale Road and Conclusion Street Stormwater Upgrade
Suljettu·Jul 15
Water Services Pricing Strategy Advisory Services
Suljettu·Jul 8
Ohourere Water Treatment Plant - Electrical and Process Upgrade
Avoinna tarjouksille·Oct 29
Lake Terrace Water Treatment Plant Seismic Strengthening
Avoinna tarjouksille·Oct 25
Water and Wastewater Assets Valuation
Avoinna tarjouksille·Oct 23
PNCC - 26_047 - Milson Line Water Reservoir Design and Build
Avoinna tarjouksille·Oct 18
Water Mains Resilience Phase Three
Avoinna tarjouksille·Oct 18
RIV_2600611 Rangitata/Rakitata River Flood Resilience – Groyne Rockwork Reinstatement
Avoinna tarjouksille·Oct 18
PNCC - Waste Water Treatment Plant Seismic Strengthening
Avoinna tarjouksille·Oct 30
Panel of suppliers: Executive recruitment Services for public service chief executives and statutory officers
Avoinna tarjouksille·Oct 29
Herschell Street Carpark Redevelopment
Avoinna tarjouksille·Oct 29
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Avoinna tarjouksille·Oct 29
Verran Primary School - Drain Laying Works for 6, 11, Site: Plumbing and Drainage – Plumbing and Drainage Works
Avoinna tarjouksille·Oct 29
Verran Primary School - Main Contractor for 1, 2, 3, 4, 6, 9, 11: Roofing
Avoinna tarjouksille·Oct 29
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