NHS App
Buyer: NHS England (UK)
Budget: GBP 160.1M
Published: 4/2/2026
Awarded to: IBM UNITED KINGDOM LIMITED
Category: IT services: consulting, software development, Internet and support
Description
The NHS App is at the forefront of transforming how patients and the public engage with health and care services - improving access and convenience; easing pressure on frontline staff; and empowering users to take greater control in line with the NHS' 10 Year Health Plan. Ongoing improvements to features, functionality and user experience is evolving the App into a go-to health companion. Providing easy access to health records and information alongside timely reminders and results; streamlined journeys and intelligent navigation for unplanned care through AI triage; and the ability to access hospital quality care at home. Following the completion of a competitive procurement process and due governance, IBM has been formally appointed as a strategic delivery partner as we continue to develop secure, reliable and user-centred pathways and services at scale. Additional information: NHS App Delivery Partner Call Off Contract - Mixed Investment