Estates Management Systems (MERLIN)

Buyer: H M REVENUE & CUSTOMS (UK)

Budget: GBP 161K

Published: 3/13/2026

Awarded to: Concerto Support Services Ltd

Category: Cits

Description

Web-based lease and property management system enabling HMRC to manage its estate portfolio. Supports tracking of leases, rent reviews, break clauses, terminations and properties. Includes forward-looking alerts, document storage, reporting and user-role control via Single Sign-On, with SLA-backed support.

Source: official portal