Case Management Tool

Buyer: Department for Work and Pensions (UK)

Budget: GBP 527K

Published: 4/10/2026

Awarded to: Netpremacy Limited

Category: IT services: consulting, software development, Internet and support

Description

We require a Zendesk tooling for 25-30 users i.e. Case Managers, Team leaders, SAM resource that enables us within our current MVS to scale up to the numbers that will test the hypothesis that this model should form part of the new PIP Service.

Source: official portal